The last 18 month have not been the smoothest in regards to invoicing and tracking or orders. We have decided to jump ship with the new Point of Sale software and go back to the old company. They have completely revamped their software and it is much better suited to our needs. We were having too many sales issues, payments not processing correctly, dropping customer off FOTM randomly. Just too many glitches and bugs for our liking.
Please be accept our apologies in advance for any delays this may cause. We will have to manually reenter all existing orders and invoices in addition to recreating inventory lists etc. Thankfully we are fast typers and have been doing this for a long time.
I will be ecstatic when this transition is complete and the office returns to normal. I expect things will run much smoother.